You’re Invited…

Customer Service Lessons from Taxi Terry

If you were unable to attend the PPAI EXPO in Vegas, you still have the opportunity to check out the opening ceremony speaker. Scott McKain has set up a website that has the highlights from his speech and a few other perks: Click HERE to check out the site!

Here’s a preview… You’ll LOVE the story about Taxi Terry! Enjoy :)

ASI Dallas- FREE Admission & Voucher

For more details about the show, please click here!

ASI Dallas – FREE Admission & Show Voucher

For more details about the show, please go to: http://www.asishow.com/10Dallas/index.html

A note from the President…

Happy New Years CAPPA Members!

I hope that each of you had a wonderful holiday season with your family and friends! While I am sorry to see the holidays pass so quickly I welcome the New Year with renewed energy and a positive outlook for your regional association, CAPPA.

The CAPPA board has been hard at work putting together plans to increase membership benefits and a Calendar of Events that will surpass anything we have done in previous years. Stay tuned…there is a NEW CAPPA for 2010! This month we will be hosting our Board Orientation on the 28th. During this orientation each committee will unveil their strategic plans to provide our distributor members ways to build their business through education and save money with leading suppliers! Our supplier members will not be forgotten as we will be unveiling plans to provide more opportunities to bring exposure to their product lines at no cost to them!

This year our Board wants to be an extension of your business. We are here to help you through these trying times as we pray that the economy will continue to take a turn for the better. Today more than ever it is time to use all resources available to keep you ahead of the competition and stretch your marketing dollars. By being a member of CAPPA in 2010 we will partner with you to give you these resources.

This week, Scott Harris, our Social Chair, Ruth Verver our VP & Membership Chair, Jennifer Brown, our Treasurer & IT Chair and I are attended the PPAI Expo in Las Vegas. Jennifer and I will be attended the RAC Assembly networking with many regional associations and received an update on the RAC board’s goals for 2010.

Here’s to a dynamic 2010!

Your President,

Darlene Kirk, Norwood

dkirk@norwood.com

PPAI EXPO

The PPAI EXPO starts next week in Las Vegas, NV (Jan. 11th-15th)!! I’ll be going as the CAPPA RAC Delegate along with Darlene Kirk, President and RuthVerver, Vice President. Be sure to visit the blog every day next week for the latest updates, pictures and daily recaps from the show.

**If you’re a CAPPA member and need a break during the show, be sure to stop by the Regional Affiliate Lounge to relax and say “hi”. It will be open on Wednesday & Thursday from 8:30am to 5:00 pm and on Friday from 8:30am to 2:00 pm. The lounge is located on Level 2, Reef F.

For more information about the show please click here.

Happy New Year!

May your pockets be heavy and your heart be light.
May good luck pursue you each morning and night. ~ Irish Proverb

Happy New Year!!!!

www.cappatexas.org

There are several new items on our website that you need to know about:

#1- We just posted our final edition of the CAPPAConnection. In 2010 we will focus on CAPPAChat to keep you up to date with news, events, statistics, articles, announcements and more. Check back daily or sign up for email alerts when new blogs are posted. *If you would like to advertise on CAPPAChat please click here for details.

#2- Click here to see our exciting new 2010 Calendar of Events. To help our supplier members we have also included the event dates of the other Regionals in District 4 and Industry shows/events. As venues are confirmed and more details are available, we will update the calendar and email you with details

. P.s. As soon as I can get WordPress & Google to cooperate the calendar will also be posted on CAPPAChat :)

#3- Go to www.cappatexas.org and click on the top tab called “Supplier & Multi-Line Listing” You will find an easy to use PDF with the names and contact information of our supplier and multi-line members. Distributors- this is a resource for you! They want to help you so call them today to see what’s new in 2010!

Is there anything else you want to see on our website or talk about on the blog? If so, leave a comment below- we’re listening!

A New Decade…

Dear Friends,

It seems like just yesterday that it was July and we were all wondering if we would ever survive the heat wave! Now here we are the end of another year and looking forward to a new a decade…and it’s COLD!! 2009 has been a roller coaster year for our industry and the economy in general. We have seen mergers, failures and everything in between but the old saying “work still works” will prevail.

2010 is going to bring fresh changes to the CAPPA Board of Directors. We are so excited to have four new members. I have had the opportunity to meet each of them and begin working with them and I must say that I think 2010 is going to be a great year for CAPPA!

 Darlene Kirk, Norwood (President)

 Matt Gledhill, Walker Advertising (EXPO Chair)

 Bill Collins, AJL Advertising (Education Chair)

 Scott Harris, Pro Towels, Etc… (Event/Social Chair)

Last but not least, a special thanks to: Matt Storlien, Rick Sepulveda, and Heather Nigh. Each of them gave their time, in 2009, on the CAPPA Board of Directors and we wish them well.

2009 was CAPPA’s 25th Anniversary! We would just like to say thanks to each and every person who has helped to get us where we are today. Without those dedicated individuals you would not have awesome opportunities right here in Central Texas such as the EXPO, MAS/CAS education and much more.

Moving forward CAPPAChat will become your #1 source for all CAPPA news, statistics, events, announcements, articles and more. Plan on book marking our site and joining the conversation today!

We’re optimistic about 2010 and as you’re making your New Year’s resolutions, please consider adding CAPPA to the list :) We sincerely hope that you and yours have a wonderful holiday season and wish you much success in the coming year!

Merry Christmas

From our family to yours, we wish you a Merry Christmas & Happy New Year!